Thank you for choosing STOMP for your digital marketing needs. This refund and return policy (“Policy”) outlines the terms and conditions for refunds and returns of our services. By using our services, you agree to be bound by this Policy.
Fees paid for our digital marketing services are generally non-refundable. We invest significant time, effort, and resources to provide our services to you, and as such, refunds are typically not provided. Any exceptions to this policy will be solely at the discretion of STOMP.
We strive to provide high-quality digital marketing services that meet or exceed your expectations. If you are unsatisfied with our services, we encourage you to contact us promptly so that we can address your concerns. We may, at our sole discretion, offer remedies such as additional support or adjustments to the services provided.
If you choose to cancel our services before their completion, no refunds will be provided for any fees already paid. We may consider refunds or partial refunds on a case-by-case basis, subject to our sole discretion and any applicable contractual agreements.
Due to the nature of digital marketing services, once deliverables have been provided or intellectual property has been shared, refunds will not be granted. This includes but is not limited to website designs, content creation, advertising campaigns, and other digital assets created specifically for your business.
If STOMP terminates the provision of services due to a violation of our terms of service or for any other reason, no refunds will be provided for fees already paid.
To the extent permitted by law, STOMP shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services, including refunds or lack thereof.
STOMP reserves the right to modify or amend this Policy at any time. Any changes will be posted on our website and will be effective immediately upon posting. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Policy, please contact us at [email protected]
